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Never-Thought-of-It LLC’s Ordering Information

We will process your order at the latest within 48 hours of receiving it. We take Visa, MasterCard, Discover, and American Express. You can also pay by check or money order in U.S. dollars, drawn on a U.S. bank. For foreign currency exchange rates see OANDA, The Currency Site.

Online Orders

To order electronically select one of our products and fill out the online order form.

Mail Orders

To order by mail please PRINT your name, address, and your phone number. Be sure to write which product you want and include credit card information, or check or money order in U.S. dollars, drawn on a U. S. bank. Mail to:

Never-Thought-of-It LLC
P.O. Box 335
Island Pond, VT 05846
U.S.A.

Returns

Please read the terms of our Return Policy as it applies to videos and books we sell.

Your purchase of the Unbreakable® Umbrella is covered by its Limited Warranty. We will refund the price of the Unbreakable® Umbrella only for causes listed in its Limited Warranty.

Shipping and Handling

Our products are shipped in packages stamped or imprinted with name and address of Never-Thought-of-It Enterprises. Our invoice inside the package is issued by Never-Thought-of-It LLC.

Shipping Costs for orders shipped to U.S.A. addresses

Shipping by Priority Mail for umbrella orders going to U.S.A. addresses is FREE. Yes, for umbrella orders shipped by USPS Domestic Priority Mail there is no shipping charge! Priority (Air) Mail from VT to anywhere in U.S.A. usually takes up to 4 business days.

For urgent orders we offer Express Mail shipping, which costs $45.00 for the first umbrella to an U.S.A. address, plus $20.00 for each additional umbrella.

Shipping Costs for foreign orders from all other countries (including Canada)

Please note that we do not ship to Mexico, Countries of Commonwealth of Independent States, and Ukraine due to bad experience with postal delivery in those countries.

Customers from countries of Commonwealth of Independent States and from Ukraine may purchase our products from our representative in Russia at MegaZont.ru

To foreign countries our umbrellas are shipped by Express Mail only. Shipping for the first umbrella to an address outside of U.S.A. is $45.00, plus $20.00 for each additional umbrella ordered. Express Mail from U.S.A. to other countries takes up to 7 days. Please note that upon delivery you are responsible for any duties or taxes charged by your government. We recommend that you find out at your customs office what those charges are before you place your order.

Attention customers from outside the United States!
You can purchase our Unbreakable® Umbrellas without paying custom duties
in Austria from Unbreakable-Umbrella.eu
and from KH-Security.de,
in Canada from DragonImpact.com,
in Denmark from Unbreakable-Umbrella.eu,
in France from Unbreakable-Umbrella.eu,
in Germany from Unbreakable-Umbrella.de
and from KH-Security.de,
in Italy from PassionePerIColtelli.com,
in Japan from Geecle.jp at Rakuten.co.jp,
in Liechtenstein from Unbreakable-Umbrella.eu
and from KH-Security.de,
in the Netherlands from BestDefense.eu,
in New Zealand from BetterBrands.com.au,
in Poland from GregorSport.pl,
in Russia from MegaZont.ru,
in Slovakia from Unbreakable-Umbrella.sk,
in Spain from Unbreakable-Umbrella.eu,
in Sweden from Defendo.be,
in Switzerland from Unbreakable-Umbrella.eu
and from KH-Security.de,
in Taiwan from www.TuningWork.com.tw, and
in United Kingdom from TacticalThings.com.

Quantity Discounts

We offer volume discounts to retailers, martial arts schools, clubs, sports teams, and other organizations. Please send an e-mail to customerserviceATreal-self-defenseDOTcom for details.

Customer Service

If you have any questions regarding your order please send an e-mail to customerserviceATreal-self-defenseDOTcom, or use our online contact form.