All merchandise on Real-Self-Defense.com is sold by and ships from Never-Thought-of-It LLC.
To order, select one of our products and fill out the online order form.
We ship our merchandise by U.S. Mail in packages stamped or imprinted with name and address of Never-Thought-of-It LLC.
We will process your order at the latest within 48 hours of receiving it. We take Visa, MasterCard, Discover, American Express, and PayPal. You can also pay by your check or a money order in U.S. dollars, drawn on a U.S. bank. For foreign currency exchange rates see OANDA, The Currency Site.
Returns and Warranty
Please read the terms of our Return Policy.
Note: Your purchase of the Unbreakable® Umbrella is covered by its Limited Warranty. We will refund the price of the Unbreakable® Umbrella only for causes listed in its Limited Warranty.
Shipping and Handling
Shipping costs for orders shipped to addresses outside the U.S.A.
To foreign countries we ship our umbrellas by U.S. Postal Service’s Express Mail only. Shipping for the first umbrella to an address outside the U.S.A. costs $80.00, plus $15.00 for each additional umbrella ordered. Express Mail from U.S.A. to other countries takes up to 7 days. Please note that upon delivery you are responsible for any duties or taxes charged by your government.
Our DVDs are mailed free to U.S. addresses. Shipping of DVDs to foreign addresses (including Mexico and Canada) costs $18.00 for the first DVD and $4.00 for each additional DVD. To foreign addresses we ship DVDs by Air Mail.
Customers from countries other than the U.S.A. may purchase our Unbreakable® Umbrellas from our authorized foreign dealers
in Australia from defenseumbrella.com (free shipping!),
in Austria from shop-eu.unbreakableumbrella.com,
in Brazil from defenseumbrella.com (free shipping!),
in Canada from dragonimpact.com,
in the European Union from shop-eu.unbreakableumbrella.com,
in France from shop-eu.unbreakableumbrella.com,
in Germany from shop-eu.unbreakableumbrella.com,
in Hong Kong from defenseumbrella.com,
in Indonesia from defenseumbrella.com (free shipping!),
in Italy from shop-eu.unbreakableumbrella.com,
in Japan from Geecle.jp,
in Malaysia from defenseumbrella.com (free shipping!),
in New Zealand from defenseumbrella.com (free shipping!),
in the Philippines from defenseumbrella.com (free shipping!),
in Singapore from defenseumbrella.com (free shipping!),
in South Korea from xstrongumbrella.com/kr (free shipping! 무료 배송),
in Spain from shop-eu.unbreakableumbrella.com,
in Sweden from shop-eu.unbreakableumbrella.com,
in Taiwan from tuningwork.com.tw,
in Thailand from defenseumbrella.com (free shipping!),
in Turkey from defenseumbrella.com (free shipping!), and
in the United Kingdom from shop-eu.unbreakableumbrella.com.
Don’t see your country? Please check defenseumbrella.com with free shipping worldwide.
Customer Service
If you have any questions concerning your order, please contact the authorized dealer with whom you placed the order. Do not contact us concerning orders placed on websites other than real-self-defense.com. Only if you placed the order directly with us, at real-self-defense.com, please send an e-mail to customerserviceATnever-thought-of-itDOTcom, or use our online contact form.
