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Never-Thought-of-It LLC’s Warranty

Books and DVDs
Our warranty applies only to books and DVDs produced by Real Self-Defense LLC and by Stadion Publishing Company (except the video Self-Defense: Tools of Attack).

We do not accept any returns for refunds of the DVD Self-Defense: Tools of Attack due to the nature of the information on this DVD. We will only exchange the DVD of Self-Defense: Tools of Attack in cases of defects.

Our warranty does not apply to the DVD set The Essential Ray Floro produced by Floro Fighting Systems and imported by us for our customers’ convenience. We will only exchange DVD sets of The Essential Ray Floro in cases of defects.

If you are not happy with our books or DVDs, return them in good condition within 90 days of the date of purchase from us, and we will refund the price of merchandise (less shipping and handling).

 
Unbreakable® Umbrellas
Your purchase of the Unbreakable® Umbrella is covered by its Limited Warranty. We will refund the price of the Unbreakable® Umbrella only for causes listed in its Limited Warranty.

Unbreakable® Umbrella’s Limited Warranty doesn’t cover fabric damage (unless the fabric is defective) because even the highest quality umbrella fabric cannot be guaranteed to withstand abrasive forces occurring at hard impact between wiring of the frame and the stricken object. Our Unbreakable® Umbrellas are covered in a high-quality waterproof fabric, not in abrasion proof or slash proof fabric, because they have to look, weigh, and work like normal umbrellas, so do not expect this fabric to be undamaged if you hit heavy bags, baseball bats, and such things with your Unbreakable® Umbrella.


Limited Lifetime Warranty
for Unbreakable Walking-Stick Umbrella Premium

Shafts of Premium Unbreakable® Walking-Stick Umbrellas Premium can support a 100-kg (220-lb.) weight. Unbreakable® Walking-Stick Umbrella Premium frames are warranted not to break under normal use (no throwing them under a heavy truck or a train, no chopping with an axe, no banging with a hammer, no throwing into a wood chipper, no setting on fire, or subjecting them to other abuses). This warranty does not cover damage caused by abuse or accident (such as throwing the Unbreakable® Umbrellas under a train or a bulldozer, and subjecting them to other similar unreasonable stresses), nor does it cover damage to fabric as well as scratches inflicted in the course of “trying them out,” or as a result of normal wear and tear. Any alteration of the Unbreakable® Umbrella, including disassembly of elements of the frame, will void our warranty.

Should the frame of the Unbreakable® Walking-Stick Umbrellas Premium break under normal use (whatever is normal for the strongest walking stick, and an umbrella, of course), please contact the seller (Never-Thought-of-It LLC or another authorized seller of the Unbreakable® Umbrella from whom you have purchased it), provide your original sales receipt and a photo (not larger than 300KB or 640px by 480px) of the defect, and we will arrange a repair or replacement at our discretion. ATTENTION! Messages with photos or other attachments greater than 300KB may be blocked by our mailbox. If reducing photos to our specifications is difficult for you, then please send your unreduced photos using a free file transferring service, for example, wetransfer.com.


Limited Lifetime Warranty
for Unbreakable® Telescopic Umbrella Model U-202

Our Unbreakable® Telescopic Umbrellas Model U-202 are handcrafted in limited quantities in Europe, from the highest quality materials. Telescopic shafts of these umbrellas can support well over 100-kg (220-lb.) weight when fully extended, and if not abused, will last more than a lifetime. Unbreakable® Telescopic Umbrella frames are warranted not to break under normal use (no throwing them under a heavy truck or a train, no chopping with an axe, no banging with a hammer, no throwing into a wood chipper, no setting on fire, or subjecting them to other abuses). This warranty does not cover damage caused by abuse or accident (such as throwing the Unbreakable® Umbrellas under a train or a bulldozer, and subjecting them to other similar unreasonable stresses), nor does it cover damage to fabric as well as scratches inflicted in the course of “trying them out,” or as a result of normal wear and tear. Any alteration of the Unbreakable® Umbrella will void our warranty.

Should the frame of this umbrella break under normal use (whatever is normal for the strongest walking stick, and an umbrella, of course), please contact the seller (us or another authorized seller of the Unbreakable® Umbrella from whom you purchased it), provide a photo of the defect (not larger than 300KB), and we will arrange a repair or replacement at our discretion. Please make sure you have your original sales receipt.

Our Unbreakable® Telescopic Umbrella is for defending against elements (in every meaning of the word) and not for clowning. It is covered in a high-quality waterproof fabric, not in abrasion proof or slash proof fabric, because it has to look, weigh, and work like a normal umbrella, so do not expect this fabric to be undamaged if you strike objects with the Unbreakable® Telescopic Umbrella.


Limited Five (5) Year Warranty
for Unbreakable® Walking-Stick Umbrella Standard

ATTENTION!
Our Limited Five (5) Year Warranty for Unbreakable® Walking-Stick Umbrella Standard applies only to models U-111 and U-115. Model U-112, which was discontinued in 2013, was covered by Limited Two (2) Year Warranty.

Shafts of Unbreakable® Walking-Stick Umbrellas Standard can support a 100-kg (220-lb.) weight. Unbreakable® Walking-Stick Umbrella Standard frames are warranted not to break under normal use (no throwing them under a heavy truck or a train, no chopping with an axe, no banging with a hammer, no throwing into a wood chipper, no setting on fire, or subjecting them to other abuses). This warranty does not cover damage caused by abuse or accident (such as throwing the Unbreakable® Umbrellas under a train or a bulldozer, and subjecting them to other similar unreasonable stresses), nor does it cover damage to fabric as well as scratches inflicted in the course of “trying them out,” or as a result of normal wear and tear. Any alteration of the Unbreakable® Umbrella, including disassembly of elements of the frame, will void our warranty.

Should the frame of Unbreakable® Umbrella Standard break under normal use (whatever is normal for the strongest walking stick and an umbrella, of course) within five years of the date of original purchase, please contact the seller (Never-Thought-of-It LLC or another authorized seller of the Unbreakable® Umbrella from whom you purchased it), provide your original sales receipt and a photo (not larger than 300KB or 640px by 480px) of the defect, and we will arrange a repair or replacement at our discretion. ATTENTION! Messages with photos or other attachments greater than 300KB may be blocked by our mailbox. If reducing photos to our specifications is difficult for you, then please send your unreduced photos using a free file transferring service, for example, wetransfer.com.


Limited Five (5) Year Warranty
for Unbreakable® Telescopic Umbrella Model U-212

Telescopic shafts Unbreakable® Telescopic Umbrella Model U-212 can support a 70-kg (154-lb.) weight when fully extended. Unbreakable® Telescopic Umbrella frames are warranted not to break under normal use (no throwing them under a heavy truck or a train, no chopping with an axe, no banging with a hammer, no throwing into a wood chipper, no setting on fire, or subjecting them to other abuses). This warranty does not cover damage caused by abuse or accident (such as throwing the Unbreakable® Umbrellas under a train or a bulldozer, and subjecting them to other similar unreasonable stresses), nor does it cover damage to fabric as well as scratches inflicted in the course of “trying them out,” or as a result of normal wear and tear. Any alteration of the Unbreakable® Umbrella, including disassembly of elements of the frame (except as required to replace the canopy), will void our warranty.

Should the frame of the Unbreakable® Telescopic Umbrella Model U-212 break under normal use (whatever is normal for a collapsible baton, and an umbrella, of course) within five years of the date of original purchase, please contact the seller (Never-Thought-of-It LLC or another authorized seller of the Unbreakable® Umbrella from whom you have purchased it), provide your original sales receipt and a photo (not larger than 300KB or 640px by 480px) of the defect, and we will arrange a repair or replacement at our discretion. ATTENTION! Messages with photos or other attachments greater than 300KB may be blocked by our mailbox. If reducing photos to our specifications is difficult for you, then please send your unreduced photos using a free file transferring service, for example, wetransfer.com.

Our Unbreakable® Telescopic Umbrella is for defending against elements (in every meaning of the word) and not for clowning. It is covered in a high-quality waterproof fabric, not in abrasion proof or slash proof fabric, because it has to look, weigh, and work like a normal umbrella, so do not expect this fabric to be undamaged if you strike objects with the Unbreakable® Telescopic Umbrella.

IMPORTANT!
To ensure long and reliable service from your Unbreakable® Telescopic Umbrella Model U-212 do not strike objects with the section marked on the photo by the circle. Moreover, strikes with this section are much weaker than those with the handle or the part of the rod just below the handle.

Unbreakable® Telescopic Umbrella U-212


How to Return Your Purchase for Refund

• Book or DVD has to be in good condition, not torn, bent, soiled, or broken. You can view the video before deciding that you do not want it. We sell high quality information and do not play cheap tricks such as requiring that the videos remain shrink-wrapped.

• Send your merchandise to the same address you ordered it from. If you ordered it from us, you can send it back by U.S. Mail or by UPS, FedEx, or some other shipping company.

Our mailing address is:
Never-Thought-of-It LLC
P.O. Box 335
Island Pond, VT 05846, U.S.A.

Our street address for UPS, FedEx and other shipping carriers is:
Never-Thought-of-It LLC
135 Fitzgerald Ave.
Island Pond, VT 05846, U.S.A.

Within 48 hours of receiving your merchandise we will refund the price of merchandise. If you have paid by check or money order we will send you our check with the refund. If you used a credit card we will credit your card account. For returns under the terms of our Warranty we will refund your shipping costs up to $21.00, whether you use U.S. Priority Mail or another shipping carrier (i.e. UPS, FedEx, etc.).

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