Orders from Foreign Countries and Shipping Outside the U.S.A.

Customers from outside the United States!
For info on availability of Unbreakable® Umbrellas in your country, contact defenseumbrella.com.

Info for customers from Australia, New Zealand, and Singapore
Australia
For goods with a value of AU$1000 or less, there are generally no duties, taxes or charges to pay at the border.
For your info: Australia GST: 10%. Shipping one telescopic umbrella by Express Mail to Australia costs $80.00 USD.

New Zealand
Customs doesn’t collect duty or other fees if you bought goods valued NZ$1000 or less, unless it’s part of a large consignment, or it’s alcohol or tobacco products.
For your info: New Zealand GST: 15%. Shipping one telescopic umbrella by Express Mail to New Zealand costs $80.00 USD.

Singapore
Goods imported by air or post, excluding intoxicating liquors and tobacco, may qualify for import GST relief if the sum of cost, insurance, and freight/postage (CIF) values does not exceed SG$400. If the CIF value is above SG$400, GST will be applied to the full value of the goods.
For your info: Singapore GST: 9%. Shipping one telescopic umbrella by Express Mail to Singapore costs $80.00 USD.

Customer Service

If you have any questions concerning your order, please contact the authorized dealer with whom you placed the order. Do not contact us concerning orders placed on websites other than real-self-defense.com. Only if you placed the order directly with us, at real-self-defense.com, please send an e-mail to customerserviceATnever-thought-of-itDOTcom, or use our online contact form.

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